Features of our Hosted PBX
 
Everything  you expect from a normal phone system, plus network based call recording of all inbound and outbound calls and advanced features including :
 
Automated attendant – Greeting your callers and guiding them through options to route their call to the right person or department.
 
Advanced call queueing - using this feature allows you to group extensions together such as sales or support, which means that a caller will always get the best possible service.
 
Music / information on hold - your choice of music or sales information can be played to your customers while they are waiting for their call to be answered by the correct person.
 
Advanced voicemail delivery - when a message is left it ensures that the message is emailed instantly to the recipeints email.
 
Conference Call functionality - built within our hosted pbx is the ability for you to manage conference calls with both internal staff and external clients or suppliers.
 
Salesforce Integration - we can automatically update your CRM with links to calls with the customer, right there in the customer or lead record.