You wouldn't run your business without insurance or fly an airline with no backup planes, so why operate your call center with no backup plan ?
Magnetic North's disaster recovery tariff is designed specifically for customers who already have an outbound preview or predictive dialer but who want to have OnDemand access to our systems in the event of a disaster or business continuity event that rendered their existing equipment or their building, inaccessible.
WIth OnDemand DR from Magnetic North, you simply pay a low monthly fee per seat that you would like to have reserved, and then in the event of a disaster you can simply log in from anywhere in the world where your people have access to the internet and a phone line (including mobiles) and go straight back in to production.
Situations where our customers have invoked the OnDemand Disaster Recovery plan include :
- Technical outages of existing onsite predictive or auto dialler equipment
- Phone line and Electrical outages that have taken a location off line
- Damage to buildings from natural events or human error that has resulted in buildings being unusable
Some insurers will give discounts to companies who have well designed and proven disaster recovery and business continuity options.
Some of our customers who run for profit call center operations have been awarded contracts on the basis that they have this resilient option available.
Peace of Mind for one low monthly premium
Magnetic North ONDemand Disaster Recovery tariffs start from only USD $40, or GPB £20 per concurrent seat per month. There are no additional charges upon invocation other than the call charges themselves.
Fill in the form to the left to find out more and take the tour of Maximise, our OnDemand network based dialler.