Business Intelligence
No hidden costs, all you pay is the monthly rental and call charges. No support
contract or upgrade costs
No capital costs, clear and transparent pricing
Quick and easy to deploy, from order to go-live in 5 days
Easy to integrate, network based OnDemand is able to screen pop data
from existing databases such as Goldmine, Sage etc
Simple, Powerful, Flexible. Need we say more?
Easy campaign management, little or no on-going administration
Intelligent call recycling ensures no customer slips through the cracks
Powerful rescheduling, agents can book personal or team reschedules to
customers
Real time preformance statistics so you can track campaign performance to
deliver results on time, every time
Professional, Flexible Dialler Campaign Management
Quick and easy calling list creation, be up and dialling within 5 minutes
Multiple dialler modes, all supported on a pre campaign basis
Calling list management, create custom call filters, list prioritisation and even
share lists across campaigns
30 reports out of the box, campaign level, list level and agent performance
Robotic Agent
Virtual outbound call centre
Text to speech or pre-recorded delivery
Individual agent licencing means flexbility
Statistics about call volumes, list quality and attempts to each number
Mobile Calling Intelligence
Determines whether mobile number is valid
Polls the GSM cellular network to see if number is roaming as conversion
rates are virtually non existent for people travelling or on holiday
Deletes roaming numbers from call list but re-adds them when numbers
return to their home network
Delays calling mobiles that are switched off until they are turned back on
to avoid voicemail connections